Patients Rights
Patients Rights
Dedicated to providing a welcoming experience for all patients and visitors.
- Right to Respect and Dignity: Every patient has the right to be treated with respect, dignity, and privacy throughout their healthcare journey.
- Right to Information: Patients have the right to receive accurate, clear, and understandable information about their medical condition, treatment options, and potential risks or benefits involved.
- Right to Informed Consent: Patients have the right to participate in decisions regarding their healthcare, including the right to provide or withhold consent for any treatment or procedure.
- Right to Confidentiality: Patients' personal and medical information should be kept confidential and protected in accordance with applicable laws and regulations.
- Right to Access Medical Records: Patients have the right to access and review their medical records, as well as request corrections or additions if necessary.
- Right to Quality Care: Patients have the right to receive safe, effective, and high-quality healthcare services that meet their individual needs.
- Right to Second Opinion: Patients have the right to seek a second opinion from another qualified healthcare provider regarding their diagnosis or treatment options.
- Right to Complaint Resolution: Patients have the right to express their concerns, complaints, or grievances about their healthcare experience and expect a fair and timely resolution.
- Right to Refuse Treatment: Patients have the right to refuse or discontinue any treatment, except in cases where it may pose a threat to their health or others.
- Right to Non-Discrimination: Patients have the right to receive healthcare services without discrimination based on factors such as race, ethnicity, religion, gender, age, disability, or sexual orientation.
- Right to Cultural and Religious Beliefs: Patients have the right to have their cultural, spiritual, and religious beliefs respected and accommodated in their healthcare.
- Right to Communication Assistance: Patients with communication difficulties or language barriers have the right to receive interpretation or translation services to effectively communicate with healthcare providers.
- Right to Safety: Patients have the right to receive healthcare services in a safe and secure environment, with measures in place to prevent infections, accidents, and other potential risks.
- Right to Continuity of Care: Patients have the right to continuity of care, ensuring that healthcare providers coordinate and communicate effectively to provide consistent and uninterrupted care.
- Right to Accessible Services: Patients have the right to access healthcare services in a timely manner, without unnecessary delays or barriers to care.
- Right to Financial Information: Patients have the right to receive clear and transparent information about the cost of healthcare services, insurance coverage, and available payment options.
- Right to Advocacy and Support: Patients have the right to designate a trusted individual, such as a family member or advocate, to support and advocate on their behalf during their healthcare journey.
- Right to Access to Emergency Care: Patients have the right to access emergency medical services promptly and without discrimination, ensuring that immediate care is available in critical situations.
- Right to Personal Privacy and Security: Patients have the right to personal privacy and security, including the protection of their personal information and the assurance that their healthcare interactions are conducted in a confidential and secure manner.
- Right to Shared Decision-Making: Patients have the right to actively participate in the decision-making process regarding their healthcare, working collaboratively with healthcare providers to make informed choices about their treatment options and care plans.
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